Newlenses.co.uk received and acknowledged by email my order in November. Newlenses.co.uk received and acknowledged my three pairs of designer spectacles frames by email on 7 December. Nothing heard since then. I have emailed them twice. I shall be contacting my credit card issuer to block/reclaim my payment. I shall be contacting Trading Standards to see what methods I might have for the recovery of the coat of the three frames. I have no doubt that Newlenses.co.uk has given good service to many. But their failure to deliver on this occasion and failure to respond to my emails is poor service indeed.