I received a faulty pair of walking trousers from Nevisport. I have spent the past 7 days trying to contact them by telephone and by email, and cannot get a response from anybody. Their telephone number rings out and eventually disconnects at all times of the day. Nobody responds to emails. I am reluctantly now pursuing a chargeback through my credit card company. It was my first time ordering from Nevisport and will be my last. It's not their fault the trousers were faulty - that's outside of their control. Their awful, non-existent customer service is entirely their fault though - avoid them at all costs.