The quality and service received from Netstore was very good. The price of the item (A performance Micro SD card by PNY) was very competitive. However, in the days of minimising packaging - with other big on-line retailers offering no package solutions etc, it seem really daft to package a micro SD card in a 5 ltr box with styro-foam chips etc. Making the package more than 10 times its original postage weight, and making it an outsized package. Was this to justify the relatively high delivery charge? Surely a simple A5 or smaller "Jiffy" bag envelope would suffice. I have received hard disks and memory cards from other suppliers with far less packaging than this. The Normal / 3 Star rating is based on price point and service, otherwise it would have been lower.