I emailed you about the membership level differences with my two businesses, but you didn't reply. I think it is overpriced for what I am getting. I don't use work ops, the one off booker discount is ok, so I just use you for the legal docs and RAs, which are good. I've asked about staff issues before but was told its not your area of specialism. Signed up, as I have no other option. Edit: the operative mentioned the value of the Booker discounts, when I pressed her on the value of my membership fee. Good point, but you are in partnership with Booker, and will recieve good returns on your investments from them. I could source products from other suppliers, but Booker is my local. I repeat, I have no other option, as you build in brand loyalty through us investing in your afilliates. So, £200 vouchers are useful, and do help to justify the subscription fee. I do object to the constant review and follow up culture. It's a mild form of bullying. I have raised the rating because the girl who rang today was most helpful and polite, but her role was ostentially to turn negative into positive reviews, a role that I am contributing to through my funding and cooperation.