Firstly once purchased the courses are hard to locate and not clear where they are to be found on your personalised dashboard. It took half a day and a phone call with your customer service team who was not exactly understanding. The slides are really informative but long winded and lack clear short had bullet points to ensure they are memorable. The test questions, well they are really confusing. The questions are worded clumsily and the answers are not easily understandable and very similar in their options. I think there are clear improvements to be made!