The worst customer experience I've ever had. Complete lack of customer service. Irresponsible. Even after sending two emails hinting at their negligence, they haven't bothered to get back. It's been months. I also pointed a typo in one of their products' label (as a way of just wanting to help them as a typo doesn't give a good impression) They didn't even reply back, let alone a thank you. Their products are good but you can't run a company just on basis of nice products. I want to support small family run businesses but not someone with such an attitude! Anyway I've found other supplier for similar products. Will take bulk of my customs elsewhere. Your loss.