Lee TREAGUS at the Hereford branch is the biggest bullshitter of all time. The LIES to get me to open an account. 1. WE Will help you transfer your account , money and direct debits to us LIES LIES LIES !!! 2. WE Will close your account for you with your old bank. You need not do anything and it will cost nothing. >>> More LIES LIES LIES ! 3. WE will reward you with £150 for opening with us. >>> EVEN MORE LIES LIES LIES. The guy must be an ex politician. DO NOT BE TAKEN IN BY THIS IDIOTS FAKE SALES PATTER. ONCE he has you sign an Account he will tell you to peace off and SORRY I CANNOT HELP YOU WITH SOD ALL. HE has had his new customer CPMMISSIONand noe does not five a sod about customers. His title is SPELT WRONG. It say Senior Personal Banker but there is a letter wrong in the word Banker. This sums him up to a T. STAY CLEAR OF NAT WEST . OPEN AN ACCPUNT WITH AN HONEST HELPFUL BANK.