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"Customer service esp management what is customer care !! They won’t accept personal cheques over the counter financial authority and BBtv watchdog have Been informed and my local newspaper a day I walked in with one chq to put into my account not allowed and today a elderly chap tried to use the machine as they would not accept a 80 year old mans chq over the counter so the guy spent 10 mins working it all out . Close this branch down or sack management looking into starting a petition when I spoke to Nat eat head office on 3 occasions they where not aware of this the area manager is what she doing about it nothing"
Helpful Report
Posted 9 months ago
Natwest is rated 1.76 based on 194 reviews

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