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Sandra Firman
Verified Reviewer
"Tried to make a simple transfer of £2000 from my select account to my instant saver. Answered all the security questions correctly but then got transferred to the fraud department! Got bombarded with stupid irrelevant questions and got one wrong which I then tried to correct. No chance, they have blocked my account and I have to go into my branch to identify myself to get it unblocked. I'm 75 and been with them for years, disgraceful and wrong is my opinion. I am referring this to the Ombudsman and switching banks in any event,"
Helpful Report
Posted 11 months ago
Natwest is rated 1.76 based on 199 reviews

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