I wish I could give a lower star (something lower than 1) I applied for a loan, and instead Natwest closed my account. I called and they literally said I’m owed no explanation why...and while still talking the lady said good bye and hung up (while I was saying pls I still av another question) I don’t understand!!! I really don’t!!! I’ve been building my account for years, I just asked for 3k loan which I can pay off in less than 2 months, I am in shock and so pained I almost feel like crying... you should at least tell me why you have decided to close the account when I’ve done nothing wrong! I’d have preferred they just refused the loan and save me this peace of mind. For this...I’d close my son’s savings account, my wife, my business and even both parents have agreed to close down their Natwest accounts, if this is how they treat clients. Utterly disgusted