Firstly I must praise the speed and efficiency of delivery as we waited hardly any time at all. Secondly I must commend the product. I purchased the Panda mattress topper in my second trimester of pregnancy after doing a lot of research, with the goal of helping me get more comfortable at night, as well as hoping it would make the bed cooler. I'm not disappointed! I feel fully supported and the topper is so comfortable! My husband wasn't sure at first as it did feel quite hard, but it has relaxed over a couple of months and now he loves it like I do! Great product and worth the price tag.