I purchased the memory foam topper as my first product. I have been very pleased with the purchase. The topper is comfortable whilst retaining the underlying support of my mattress. Most importantly it does this without the overheating I was experiencing from my existing topper. Due to its success I tried the pillow. I am a side sleeper with on-going shoulder and neck compression issues. I am genuinely amazed at the comfort and easing of neck and shoulder pain from the pillow. It has been so good my husband has now also converted and I have purchased a spare for travel. I can't imagine getting a good nights sleep on anything else.