Terrible Homeowner customer service in relation to a very simple question about data passed to trades. The website says trades will contact per your preferred method (in my case text message) however this was not what happened - I received phonecalls in one case a very harassing, bullying phone call by one tradesperson, who then proceeded to send me an abusive text message. I was concerned for my personal safety and wanted to confirm whether my address had been provided to the trades who expressed interest.
I have received no response to this query (posted 3 days ago), although customer service did "respond" without addressing my question - twice! - by message and phone call. They were only interested in whether the job was still open (it wasn't I closed it, but somehow they could not tell?) and failed to even acknowledge my questions and concerns, and hung up on me when I expressed my dissatisfaction in how they were handling my case. This business only seems interested in whether they can profit and not at all concerned over data protection or safety issues.
Avoid like the plague.
1 year ago
MyJobQuote has a
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