Anonymous
I scheduled a pick up from my home twice. Nobody ever came. Their customer service is very bad and disappointing as it is not possible to talk to somebody. The only way to reach out to them is via chat. This is annoying and frustrating at the same time. After chatting with them twice they wrote my somebody will come an pick up my parcel, once they even told me on priority but - nothing happened. I would never order with Hermes again!!
5 years ago
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Myhermes has a 1.2 average rating from 7,025 reviews

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