I have used this brilliant company 3 times now, and Emma, my designer, has done 2 of these rooms for me. Emma, kicked off the process with a phone call, where she asked me lots of questions and really got to know me and my style. Her layouts and designs were all spot on and she made it easy for us to pick a layout and a design direction that we loved. Her finished design was gorgeous and the products she'd picked were perfect for us and within our budget. When it came to purchasing the products, Remy, the personal shopper, makes the process easy. Ordering everything from 1 place is painless and quick! I would recommend this company and their services without hesitation.