I have received the absolute highest level of service from the entire team at my bespoke room and cannot praise them enough. Sarah who did my designs listened and translated every detail into the perfect bedroom. Exactly what I had in mind. Sarah was extremely patient and helpful offering various options and explaining all the steps to me. The process was really simple from beginning to end with regular contact from Sarah to answer any questions or suggestions I had at any stage. The personal shopping service is a brilliant idea to simplify everything I need for my room. Thank you all. I have and will continue to recommend this service to anyone who is renovating or doing a redesign.Thank you all. I will be sure to send pics of the finished room!