HUGE shout out to designer Rachel, part of the mybespokeroom.com network! It has been an absolutely delightful experience working with her. First off - Rachel. From the initial kick-off call through the whole design process, Rachel sought to understand design and colour elements that reflected the space I was trying to create. We worked together on two projects: Living/Dining and attached open plan kitchen. She took pains to provide different picture options for me to select from and land on a mood board that reflected both style and colour paletter I was after. I was especially touched to see the care with which she wove in items that I already owned - she really picked up on things that I was attached to and drew that out in conversations and comms over time. She has great attention to detail, and while she provided choices was not hesitant to make clear suggestions when I was stuck. She is very easy to talk to and express likes/dislikes and immediately takes changes or input onboard - so that you feel like this is "your" design, and not just hers. All the while providing some expert tips and talkingme through the entire process/reasoning behind the layout and choices. I can't wait to do a new portion of the house so I can work with her again! Secondly - the overall process that mybespokeroom has developed to foster communication and idea exchange for a creative design project is very effective. I was wondering how this whole thing would unfold given that the medium is purely a virtual exchange, but I was willing to give it a try on account of the price point and how accessible the pricing makes design for foks like me who have a partially formed idea of what they want and who don't want to pay and arm and a leg to get help with bringing that mental image to life. Finally - the pricing truly democratises this sort of design and I am a fan of any effort to increase accessibility of services previously labelled "luxury". They are willing to work with full-house projects or a room at a time as suits a client's budget. This was not the case with several design firms I spoke to who operate on a more traditional engagement model. HIGHLY RECOMMEND BOTH RACHEL & mybespokeroom.com