I contacted My Baker, specifically Mark, to arrange for a cake for my partner's birthday. I had a very specific design in mind that I had designed and wanted that to be made. From the beginning, Mark was excellent in his communication and professionalism. He gave good advice and recommendations based on my needs, which I appreciated. My Baker is a service that has different bakers in different cities. My order was allocated to Ansa. She certainly delivered the design that I wanted and the cake was delicious. She was easy to communicate with and she completed the cake on time. I would not hesitate to recommend My Baker to anyone..