Bought an Apple Watch from them.
Two weeks in, watch died. Completely lifeless, wouldn't accept a charge. Sent it back using their packaging etc.
They told me that the serial number on the watch didn't match the one they had sent me!?!? I only owned the one watch, bought from them and sent it back to them! They effectively accused me of fraud!
Gets even worse. They then say they will send my watch back to me,....but they never have. This was a month ago now. I have no watch and they have not issued a refund. Their phone number no longer accepts calls, and every time you email, you get a brand new person "thanking you for for your email" and "it will get looked into etc".
What they didn't quite have the guts to accuse me of was fraud. How they have acted is CRIMINAL.
Do NOT take the risk with them. To receive some tech from them, it not to work and then them say serial numbers don't match "according to their spreadsheet" absolutely floored me.
Just avoid them and their poor Admin and terrible customer services!
3 years ago
musicMagpie has a
4.6
average rating
from
9,493
reviews
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