To add to my previous comments of dissatisfaction I took the courtesy of sending my I phone box and kept the glass protector on bearing in mind my I phone is being sent back to me as I declined the insulting offer I asked for the glass protector to be sent back and the box I was told my phone was cracked all over the place utter rubbish I was told to send it in a box I did Only to be emailed yesterday my phone will be returned not in its original packaging that’s been thrown away along with the glass protector my phone was immaculate I had only upgraded a month ago Very disappointed in the saga I will screen shot how I receive my phone if it’s not in as good condition as when sent it I will be going to trading standards I don’t think the reviews are all kosher but that’s my opinion maybe some are