Appalling customer service!!! Dont sell anything using Magpie!!! They will lie to you, lose your stuff etc. We sent three phones and one watch to Magpie. Initially they valued it at £70, which was acceptable for us since there were old devices. I am not a first time seller when it comes to Ebay but I am a newbie to Magpie and was stupid not to stick to my habits of taking pictures of the contents before I sell them or send them away...! Week later I receive a few emails saying that one of my phones is still locked to my account (of course I signed out before I restored the device!). Ok, I double-triple checked my account, took screenshots proving that device is not locked to my account at all! But Magpie still says that device is connected to my account, therefore they wont pay for it. NEXT, my mini Samsung was reported to have a burnt screen and faulty LCD, which is a total b*llshit, naturally. Therefore, instead of £10 they offer £1. Of course I declined. Third device. My Moto 360 was apparently 'lost' or 'not received' by Magpie. And of course everything was blamed on me. I explained that I placed all 4 devices in the same box, all nicely wrapped. Now I am waiting for their 'verdict' on my One M9 watch ,what pathetic excuse they will come up with now , just not to pay initial price... I already declined everything, requested for all 4 devices to be returned back to me , in the same good condition I sent it to them, including 'lost' Moto 360. Now it's just a waiting game. I will get going to Trading Standards complaining about Magpie. Use Ebay and always take pictures of what you sell before you pack it and send it away!!!