MusicMagpie provided me with a faulty device, a Samsung S7 edge that wouldn't charge. They failed to fix it on two occasions and when I sent it back for a full refund they returned it to me requesting that I log out of the phone first (something I couldn't do because the phone had no charge!), they then took two months to return the phone to be logged out and when they did it still could not charge and I still could not log out.
The warranty period has now expired and they are refusing to assist any further or to provide a refund despite their failure to provide a working device, fix that device or return the device in a timely manner, even though the fault was reported to them several times throughout the warranty period and I requested a refund 4 months before the warranty expired.
4 years ago
musicMagpie has a
4.6
average rating
from
9,493
reviews
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