I ordered a Galaxy s6 edge for my wife and liked it so I looked on line and ordered one for myself, the one I ordered was supposed to be unlocked but it was locked to 3 so I had to send it back. Got standard regret e-mail and my money back, looked again and saw another Galaxy 6 edge 64 GB unlocked cost a bit more but with £10.00 of so ordered it. When it came it was the same, locked to 3, guess what got the same regret e-mail, to the letter, no explanation or anything, no human involved got my money back, just wasted a month of my time, no customer service at all.