I bought an IPhone 5s for my wife which was in very good condition and arrived promptly. On the quality of this I bought a Samsung S5 Neo for myself. I was offered £53 for my Samsung S3 that I was selling. I noted that the S3 was in the same condition as the S5 Neo I had received from them. (There was damage to the edges on both phones). The S3 had a screen protector since purchased. I sent the S3 in the original box. I felt that their sales department deserved 5 stars. The S3 was in the same condition as the S5 I had received from them. However I was disappointed to find that they offered me £31 on receipt of my S3. I think I would have got a better price at Cash Generators (especially with the original box). I will continue to consider MM for purchasing goods but will never sell to them again.