We were made to feel "special" from the moment we checked in. The staff were wonderful, approachable and friendly and we felt we made a connection with them. No mean feat when working under pressure and in a confined space. This was a once in a lifetime experience and I would highly recommend a journey on the Orient Express. We met some interesting people which made the experience even more special. I will never forget the experience of dancing to Bob Marley (but not as you know it) on thenOrient Express. Thank you to the excellent pianist who adapted the music to fit the ambiance of the Orient Express.