I placed an order for my husband on our wedding anniversary, and although it couldn't be delivered in time (as I had placed the order a little late!) they still made an arrangement for me so that i could collect it which was much more convenient and suitable than having it delivered. It was my first experience with them and I wasn't let down at all. I loved the quality and choice of items, (especially the acacia honey and the salaam handsome mug which my husband still uses religiously), the presentation was impeccable. I really appreciated that they had also put in a nice complimentary item. Fab! All in all it was a great experience and I have since recommended them to others, my sister also purchased from them as a newly wed for her husband. Will definitely use again. :-)