Stay away from this company, customer support is absolutely terrible. Our sofa come with manufacturing defect(long arm rest on corner sofa is moving and making noises like old used furniture). After 3 min of dealing with them and one attempt of fixing which ended unsuccessful any way, they said this is normal for furniture🤣. So the question is why they try to fix it if it’s normal?! Our 5 year old sofa from DFS didn’t make any noise just seat wasn’t comfortable anymore.
See on videos and tell me if this is normal😂
This is the way how this company facing complaints from customers.
1 month ago
M Sofas Limited has a
4.8
average rating
from
3,554
reviews
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