The sofa I got is OK but not the fabric I expected. I wanted a wipeable, leather type and I got a nylon velour that will show every spec & dog hair.
The fabric in the picture is no longer available and when the colour choices come up the picture doesn't change. Also on the colour choices it doesn't state the fabric so I thought I was getting a wipable fabric. I put leather corner sofa in the search and that's what the picture was of but that's not the sofa I got. On the invoice it states the name given to the fabric but that means nothing unless you work for msofa.
I engaged in an online chat which was very frustrating because she just said 'did you phone for advice'? 'did you request a free fabric sample? The quality of the sofa is OK but this fabric is going to be a nightmare.
The delivery guys were nice but wanted to charge me £40 to dismantle the storage side of the sofa. Unless your front door goes straight into the lounge there's no way it will fit or go around a corner without being dismantled. I refused to pay.
7 months ago
M Sofas Limited has a
4.8
average rating
from
3,563
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.