Mr Booth
four good tyres and price reasonable, fitted quickly and was initially pleased. One week in my rear tyre is deflating, the same wheel id had a problem with which led me to replacing all four, this happens. I rang to explain at 9am and told the guy I could bring my car in at 11am, he said they were busy but could fit me in. I drop the car off and return 3 hours later, car has not been looked at. Im told they said they were busy and they had become more busy since id phoned at 9am. Did they not book me in before these people who had made it "more busy"? I ask when do they think they could look and was told " I can't give you an answer to be honest" !!!! maybe another hour. This is the point where I realise there is not much profit in a repair which will probably be for free anyway and I ask for my keys back. I visit another local tyre dealer who inspects the tyre and informs me the valve is faulty and to be honest does not look like its a valve that is one week old, sounds like the old valve to me as this wheel had gone down before on the old tyre. Another week passes and I notice the two front are losing pressure. I decide to run the car into my trusted tyre man who checks the remaining 3 wheels and discovers they are all losing pressure through the valves, in one case the valve was "barely in there". To say I'm disappointed is an understatement. I drive to work 19 miles over country roads to Chorley and come home via the motorway. What may have happened doesn't bear thinking about. So there we are great tyres but dodgy valves/ poor workmanship/ added expense of £40 to make the car safe. Im not one for leaving bad reviews but safety concerns need highlighting. Farnworth branch.
4 years ago
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