I booked in for new front shock absorbers to be fitted in my VW Golf. the day it was done I was abut to take it out and it made a horrendous sound (grinding, clanking and all). I immediately stopped my car, still at their premises, and spoke to the chap inside and he tested and said see if it continues to make the same issue during the weekend otherwise we will have to book it in on Monday morning. Obviously I had to endure this very dangerous and inconvenient issue during my driving job as I use my car for deliveries, and then took it in the Monday morning for a further inspection. Waited about half hour and they said it's all sorted. Explained to me that the suspension and everything was all fine but there was just some stone or debris caught in there somewhere and it is now sorted. Well after another morning of driving it away, the SAME issue was still persistent and had to call them yet again to get a further examination for an issue that shouldn't have been there in the first place! I am now on the third inspection of this inconvenient and annoying issue and am waiting in the reception and typing this review. SO much inconvenience caused and disruption to everything and STILL no positive result!