Don't use the online booking service. I booked mine in for 9.30 at Redditch. I arrived at the garage at 9.28 and because 2 people had just turned up without booking about 2 minutes before me, they were given priority! I don't think they can tell the time here because they said I'd have about a 20minute wait. It's now 10.40 and I still haven't had my tyre done. Had to walk out as can't wait any longer
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