I dont think sharing the whole situation on here would be good but its been a terrible experience with Mr Clutch Slough. The service was not great, the communication between employees is terrible. In all honestly Mr Clutch are great until they make a mistake. Once that happens, they take no responsibility and lie to head office. Mr Clutch pushed me away by bribing me to accept a settlement and not come to the store again. The store manager does not know how to handle a dispute and will never admit any errors. I had 4 major changes - EGR Valve, Turbo, throttle and general parts. The whole job had taken 3 months causing me to go back and forth to fix their mistakes, replacing wrong parts, advising incorrectly, investigating the situation with minimum effort. This company caused a huge loss but the worst bit is i was referred to as the liar. Imagine being without a car for a week because Mr Clutch making mistakes with fittings and then have the audacity to say to head office they found no 'wrong doings' In a nutshell i have been banned from My Clutch after spending over £1500 with them. Truth of the matter is if fitting and work goes well, there your best friends , but as soon as something goes wrong they couldn't care less, didn't help they refused to let me have recordings. I would of proved them wrong. There is one good thing and thats Lee, the manager. Apart from that they change their story and blame you. To add another thing, i finally had a meeting with them and they cancelled on the same day. Really bad service and they dont tell you the full story. Put it this way, i went in first and was told there was only one problem, the throttle, to then when i come to collect my car, they only then realise the exhaust is leaking oil (bare in mind this is after having the car all day). So i had to buy more and more and more. Absolutly terrible and its a real shame because i actually enjoyed coming to this garage for my car problems. The regional manager is terrible and the way he spoke to me and about the situation was carelessly. Too many lies and so many failures for a garage company.