Since having a new clutch fitted to my converted vivaro camper van in March 2018 (which was a bit of a saga at the time, having to return several times for further work & adjustments) the clutch has now gone onto to last only 15 months & 15,000miles (so now out of their 1year warranty period) Hence, I have been told by the branch that I now need another new clutch! Feeling very cheated and going onto speak to their head office about the situation - I have been advised by them of the possible reasons that our clutch has failed: 1) the way it is driven - not sure what this means exactly.... but assume it suggests heavy clutch use - my vehicle has been driven for leisure purposes only and is not driven in any way hard. 2) more than one person drive the vehicle and that drivers have different 'driving techniques' therefore the clutch may not perform as well?! My vehicle is driven by me 90% of the time with one other driver on the insurance policy who drives on the odd occasion. 3) to do with the roads or the area being hilly..... my vehicle spends most of it's time on level ground - so I don't believe this to be relevant in my case. The conclusion: I have been offered 10% discount on another new clutch fitted by them. Somehow, I don't think I will be taking them up on this offer! The only next step is to pursue my statutory rights via trading standards, is a new clutch only expected to last 15,000 miles in my case? I can only say, based on my own experience, that if you have a clutch fitted by Mr Clutch, be prepared to replace it in the near future..... it is tempting to use them as they are competitive on price but the old saying definitely stands in this case "buy cheap, buy twice!"