YOU WILL BE SHOCKED YOU WILL BE SHOCKED - BE AWARE - READ TILL THE END!!!! Greed: I went to this brand to do my clutch. After they quoted me nearly £400 - with warranty, I decided to take my car in. They called me the next day to say IF i do not replace the flywheel and other bits costing around £1000 now in total then my Clutch warranty will not be valid. Where is £400 and where is £1000? thats more than double... wonder why? Misleading before sending the car in: They didn't tell me my warranty will be void if 'other parts if found faulty' was not replaced. Scaring me with scaremongering tactics, apparently my car is in a vulnerable position (but within tolerance) if i ONLY CHOOSE to fix the clutch and nothing else. Resulting in clutch failure and breakdowns, covering NO WARRANTY if I only choose to do the clutch. I was told it can (maybe) damage the clutch instantly coming off the ramp. Thats what they guy impersonated over the phone. I then called Head Office: A very rude lady looked at my recordings and never considered what i was complaining about. Saying the same thing like a robot, not helping at all and raising her voice, constantly talking over mine. Her argument was - If the flywheel doesn't get changed then the warranty of the clutch is void. Me: My argument was clear: Why didn't Mr. Clutch tell me this from the start? Not in any phone call or when I was in there faculty did they mention that if there is another problem with the car then unfortunately, the warranty of the clutch will be void. At the end of all this they told me to take my car BACK and pay £240 for labour cost. They wont replace the clutch now. So I was forced into getting it towed to another local garage. That cost me another £150 Total loss: £390 - and still my car has a clutch problem, not solved yet but... I am really upset with Mr Clutch and i demand my money back. I was a good customer that was treading in a very unfair manner. Shame on you Mr. Clutch - I am now seeking legal advise and definitely will be taking this further to Small C C. If anyone has any advise or have been treated the same way, please contact me so I can build more a case against them. Trading standards have been informed with UK watch dog