believe they cause deliberate damage to car to create more work I took the car for MOT in this garage. It’s 6 yr old BMW X5, which had been serviced by bmw 2 months ago. The car was in prefect working condition, I was told to leave the car and come back in an hour. When I came back they told me seat belt retractor is not retracting and failed mot. This was perfectly working when I left the car. When I look at it, it had been pulled out to end and stuck and won’t got back. The guy on reception won’t give me any details on how it’s broken. Just that he knows his mechanic and he won’t do things like that. Most garage typically will create a video when I they do mot test. These guy gave me nothing and just told me to either get it looked at by them and or take it somewhere else.