Given sweater as a gift, too small but unable to exchange because original purchase receipt not included. All tags were present and I just wanted same item in a different size. I wrote to customer service and over 2 weeks I got the same form letter saying thanks for contacting us and we see that your return issue has been resolved. I kept replying "NO" it hasn't and they would just send me the exact same form letter. Terrible policy about exchanges and really terrible customer service. Never again we will shop with this company.
3 years ago
Mountain Warehouse has a
2.4
average rating
from
358
reviews
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