Anonymous
Where do I begin?? Ordered 3 things (separate orders) beginning of January. They sent zero shipping information. I had to email and ask them for it. All three packages came almost 4 weeks later. That I understand is out of their control. However. In me trying to correspond to them they ignore the questions and shut you down. THEY sent ME an email apologizing and offering to either refund or resend an item that was deemed lost. When I emailed them to tell them to refund me they ignored the email THEY sent, told me I had to wait and return in store. Despite me asking 3 times to acknowledge the email they had sent me they continually ignored it and I finally gave up. Sure their stuff is cheap but heaven help you if you need to speak to customer service about anything. And now, I’m here with three packages that I’m not sure that I can return because I’m at 30 days. Will never ever purchase from them again.
3 years ago
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Mountain Warehouse has a 2.4 average rating from 358 reviews

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