I think I got a fair price and the process went smoothly, except for the drop-off. It turned out that was at 'Aston Barclay' (who I had never heard of), but no-one at the office told me that when they gave me directions and post code, so I spent a lot of time looking for 'Car Buying Group' or 'Motorway' of which there was no mention anywhere! Even when I eventually tried Aston Barclay as a last resort I went into the auction area because there was no signage saying differently. very frustrating and unnecessary: It would be a simple thing to provide more clarity.