Worst service providers to dealers. DEALERS BE WARNED ! Your business or any loyalty to this company means nothing. Literally they will cut you off and not get back to you. After spending £50,000 in fees and turning over 1.5 million through them in a few months they closed our account without any reason other than the fact their platform has many issues.
We went all over the country trying to collect stock which turns out to be misdescribed leaving us with huge transport costs. Sam “a senior accounts investigator” literally blocked us with no warning.
Got a call from Luca who wanted some information about an issue they had and wasted 1 hour on the phone call with not even a courtesy call back. Waited since Friday and sent a email today to follow up. With a email to say Jon is out the office this week. Called the number he provided for Becky who was covering which doesn’t goes straight to voicemail. Do not leave your current stock provided for this company. We will be sharing our experience with our partner companies and making sure no purchases are made until they call back.
Cannot believe the level of incompetence from a relatively new platform. Rather that work with dealers they harm the business by blocking your account. Leaving you no records for vat and tax returns. We will be notifying regulating bodies and the ombudsman as they have blocked us from being able to paper trail our accounts.
Shame the service and customer service is so poor.
5 months ago
Motorway has a
4.3
average rating
from
1,204
reviews
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