Absolutely terrible customer service for an online purchase which I returned. Zero communication over it and no refund in over 14 days after them receiving it. 14 days is the maximum time retailer's are allowed to issue a refund by law and they also specifically state on their website that refunds will be processed within 7 days of them receiving the items which hasn't happened so they're in breach of their own T+Cs as well. Customer service useless too. Total disregard for their responsibilities under consumer law and they clearly don't care about or value their customers. Shop elsewhere and save yourselves some hassle