As a first time buyer, I was initially slightly sceptical about using a remote service without seeing someone in person however any doubts I had were promptly dismissed. Kevin was professional yet friendly and easy to talk to from the beginning. He was happy to arrange calls around my working hours, taking-making calls into the evening as it was best for me. He proved himself to be very knowledgeable, able to provide sound advice and additional information immediately when asked. All parts of the process were handled very efficiently and while the savings alone are worth using Mortgage Base service the whole process was made so smooth I recommend Mortgage Base to anyone without hesitation; I will be back when my current fixed rate deal