I can't really say enough good things about the service I received from Oliver Page at Mortgage 1st. Prior to our house purchase I'd always thought I was okay at shopping around to get the best deal on goods and services, but when it came to the nuts and bolts of trying to find a mortgage based on our criteria I realised that I was pretty much out of my depth and needed help. From the very first call with Oliver I felt at ease. There was no 'hard sell' and no judgement on our financial situation. He took what was starting to be a really stressful process and essentially dealt with everything - using his specialist knowledge to get us a mortgage as first time buyers when we didn't fit the 'big deposit' criteria. At every step, he was available on email or phone, and when things didn't go quite to plan he just dealt with it calmly and made it seem like zero problem. Later on, when we were largely dealing with Ashleigh for day-to-day questions in the latter states of the purchase - the same level of service continued. She was excellent - really helpful by phone or email, and fast responses when needed. I simply cannot fault the service that we received from Mortgage 1st and have told lots of colleagues and friends about them - which I would do irrespective of any referral rewards, as they were quite simply excellent!