As a first time buyer, I didn't know exactly would to expect when applying for my first mortgage. My purchase was also set to be made more stressful by the fact that the seller's had a hard date for exchange/completion, to prevent their mortgage offer expiring and the chain collapsing. Craig Stephen looked after me throughout the process and provided an exceptional service! He clearly set out what the process was from the start, was really quick in getting things done, and was really responsive and knowledgeable any time I had any queries. The whole process from first speaking to Craig and receiving my mortgage offer was seamless, required very little effort from myself, and was completed so quickly. I really would not hesitate to recommend Craig - I couldn't recommend him enough!