Everything! It would be easier to say what went right which were the bits I was in control of! No confidence in the company's ability to respond to queries in a clear and helpful manner. The incorrect items were delivered one week ahead of schedule without prior notification. It's a devil's job trying to get them taken away and the right items re-delivered. They have asked that I speak with their manufacturer's directly to resolve myself. Outrageous. Having asked to speak with a Manager, there is no one available. Avoid ordering with this company until they sort themselves out. Good customer service is vital as there is a lot of choice out there.