I ordered a bath but it was not delivered on the specified delivery date, when I did receive the bath it was damaged very badly and was not taken off the delivery van, subsequently I had to cancel the order due to a time restraint on getting the tradesman to do the work. Why did I give a mark of GOOD when all that happened? the staff were very nice, calling me back and keeping me informed of the situation, with the first delivery there was a mix up of dates and the seconf delivery with the damaged bath was down to damage in transit or from the warehouse so not entirely down to the staff I dealt with. I would order from this company again despite what happened as the customer service from the staff was first class and shouldn't reflect on something that happened that was beyond their control, as mentioned earlier the staff couldn't have been more helpful and corteous.