What can I say? Just an absolutely brilliant service. We ordered a stainless steel sink from them but unfortunately when it arrived part of one corner was damaged. We immediately e-mailed them and was told it would be picked up the following day and a replacement sink would be delivered 2 days after. Lo and behold it happened just as they said it would. Replacement sink almost perfect but the tap hole stopper was very faded and not legible, so after another e-mail to them a replacement tap hole stopper arrived 5 days after conversation as it had to be ordered from supplier. Brilliant!!! Can't fault anything about this company from our point of view from the price of the sink, delivery and return.