Ordered a Frankie 1.5 bowl sink and a tower tap on 26.11.22 - On 27.11 we saw a Frankie tap we preferred so emailed over the weekend to advise the change - no problem - upgraded without any fuss - revision confirmed 28.11 at the phone and delivery dates agreed. 1.12.2022 both items received in perfect condition - sink a pallet-line delivery to avoid damage. Both items lovely quality - really satisfied with the service and would definitely recommend this company. They made it so easy ......... Now the hard part - searching for a tradesman to come to fit ........ and turn up as agreed? ....... not so easy - eh?