From the moment your salesman answered my call on Thursday evening, til Monday afternoon when Jason dropped off my Galaxy2 and demonstrated it's features and generally bucked me up on what had been a trying day; all along I have felt extremely well cared for. Which is, after all, exactly what you want, particularly if your need for the equipment was sudden in onset! I am also very happy with my new scooter, a Galaxy2 which is bigger than I had imagined and certainly feels stable and has all the power I'll ever need with its two hefty batteries, at 12 stone plus terrier I will even make the hill into Ashurst. It even copes with my paddock style back garden. Phone these guys, trust them, use them. I couldn't ask for any more. Many thanks, Rich.