I am pleasantly annoyed, which I know is a contradiction. When asked to give an opinion about a purchase I always endeavour to be honest try to evaluate the whole experience with a genuine and truthful feedback in the hope that any issues can be relayed to the company involved and perhaps improvements can be made. I only annoyed with myself because try as I might, there isn't one single thing I could criticise, nothing, nothing whatsoever, The whole experience was seamless, a good honest description of the scooter, competitive value for money, delivered by and excellent driver (an extremely pleasant young man) within five days and I could track the drivers progress to the minute. In my 76 years I have never had better service. It is early days yet as I haven't been able to use the scooter yet as it is torrential rain, but I feel confident with the service so far that I will enjoy trouble free scootering. Thanks to everybody at Mobility Giant you have restored my faith in that there are still genuine companies providing services to the public.