scooter arrived quickly driver was excellent.young man I bought scooter from was very pleasant.Downside I bought my scooter which had walking stick /cane holder which was missing when scooter arrived .When I rang up no one knew were it was ,I was promised one in the post ,was told it had been sent which was a lie,they said they would send another 1 more lies.6 weeks after purchasing scooter still no holder spoke to Larry who needs to learn how to speak to customers ,the must ignorant rude arrogant man I have ever spoke to.Daniel has finally agreed to refund price of walking stick .Never in my life has anyone spoke to me the way Larry did absolutely disgraceful